Shipping & Returns

Payment Methods - We accept all VISA, MasterCard, American Express and Discover credit cards. Paying online with a credit card is easy and safe. Our secure server encrypts all submitted information. Just enter your credit card information during Checkout. Please note that charges to your credit card will appear as "X" for any purchase made through http://www.fit-fresh.com.

Promotions and Discounts - Promotion codes can be redeemed throughout the checkout process. Simply enter your promotion/coupon code to see the discount reflected. Please note promotions and offers cannot be combined.

Pricing & Tax Information - Sales Tax: all orders shipped to Rhode Island or Indiana will be subject to sales tax in accordance with State law. Orders shipped elsewhere will not be charged sales tax.

Shipping Method - Orders are shipped via several carriers based on availability and item location. Shipping options are provided at the time of check out. We offer Standard Shipping or Express Shipping. Please note: orders may take up to 24 hours to process prior to shipping.

Standard Shipping: Standard Shipping rates are shown below. Please allow 7-14 business days for delivery of merchandise (Monday through Friday, not including Holidays). Standard shipping is available for the Continental US and P.O. Box addresses only. 

Express Shipping: If you would like to receive your merchandise faster, we offer Next Day and Second Day service. Delivery is Monday through Friday, not including weekends and Holidays. Orders placed with expedited service will ship by the next business day, pending credit card authorization and verification. Next day and 2nd day rates will be calculated at the time of checkout. You will always have the opportunity to see the full amount of your purchase with shipping charges before you confirm your order. Orders shipped to AK, PR and HI must be shipped by 2nd day air. Express shipping is not available for APO and FPO addresses.
Standard Shipping Rates Rate Components Service Levels
    Standard Expedited Priority
Continental US Street ETA 3 - 5 days 2 days 24 hours
  $1 - $34.99 $5.00 $9.99 $14.99
  $35 and up FREE $9.99 $14.99
Continental US PO Box and APO/FPO ETA 3 - 5 days 1-3 days ---
  $1 - $34.99 $5.00 $9.99 ---
  $35 and up FREE $9.99 ---
Alaska, Hawaii, and US Protectorates Street ETA 3 - 7 days 1 -3 days 24 hours
  $1 - $34.99 $5.00 $9.99 $14.99
  $35 and up FREE $9.99 $14.99
Alaska, Hawaii, and US Protectorates PO Box ETA 3 - 7 days 1 -3 days ---
  $1 - $34.99 $5.00 $9.99 ---
  $35 and up FREE $9.99 ---

Returns -You may return your purchase within 30 days of purchase for a refund. You will receive your credit within 7-10 business days. Shipping charges are non-refundable. Customer will pay return shipping at time of drop off, rates vary based on order. Items from an order cannot be exchanged. If you wish to exchange an item, you must first return the item you have, we'll refund you at the time of receipt, then you can place a new order.

Want to return your order? Click Here to Start your Return